Top 10 tips to ensure design thinking boosts customer engagement | Loyalty Marketing & Rewards | Scoop.it
Lesley Gulliver and Darren Evans, strategic brand consultants from The Engine Room (UK), draw on over 45 years’ combined industry experience to advise how to enhance customer engagement with real design thinking…   Define customer engagement   Most marketers understand the importance of engagement and the CX, but many would define success, in this respect, […]