Loyalty Marketing & Rewards
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The New Science behind Customer Loyalty

The New Science behind Customer Loyalty | Loyalty Marketing & Rewards | Scoop.it
The power of Customer Experience and growing competition are driving companies to take a more scientific approach to building customer loyalty.The term Customer Experience is becoming increasingly used to describe all the touch-points, engagements and interventions that your customer has with your people, your products and services, and your brand. Ensuring a consistent and positive experience throughout these will ensure customers are happy to continue spending money with your company rather th
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Loyalty Marketing & Rewards
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