Loyalty Marketing & Rewards
12.7K views | +10 today
Follow
 
Scoop.it!

Keeping customers — the importance of loyalty

Keeping customers — the importance of loyalty | Loyalty Marketing & Rewards | Scoop.it
How to keep customers loyal
the first club™'s insight:

The cost of keeping an existing customer is around 10% of the cost of acquiring a new one.

more...
No comment yet.
Loyalty Marketing & Rewards
The latest news & trends on all things customer loyalty, acquisition, engagement & retention
Curated by the first club™