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Tending to the emotional side of your customer relationships

Tending to the emotional side of your customer relationships | Loyalty Marketing & Rewards | Scoop.it
Today’s employers face a challenge their predecessors did not encounter: having five different generations in the workplace at the same time. Generational differences in technological fluency, work style and communication expectations combine to tax even the most accomplished leaders and enlightened organizations. By Len Vraniak So how do the most successful companies keep this diverse […]
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Loyalty Marketing & Rewards
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