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Trick vs. Treat: Building a CX Strategy that’s a treat for customers and the bottom line

Trick vs. Treat: Building a CX Strategy that’s a treat for customers and the bottom line | Loyalty Marketing & Rewards | Scoop.it
Building a successful CX strategy can feel like a haunting task. What can you do to avoid potential CX nightmares, and get your Customer Experience work to delight your customers and benefit your bottom line? Here are a few tips to get you started.
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