Loyalty Marketing & Rewards
15.2K views | +10 today
Follow
 
Scoop.it!

New Harvard Business Review Study Reveals Nearly 80% Of Companies Are Putting Customer Loyalty At Risk

New Harvard Business Review Study Reveals Nearly 80% Of Companies Are Putting Customer Loyalty At Risk | Loyalty Marketing & Rewards | Scoop.it
Companies generally believe their customer loyalty is rock-solid, but this feeling is based largely on gut instinct rather than data-driven insights.
more...
No comment yet.
Loyalty Marketing & Rewards
The latest news & trends on all things customer loyalty, acquisition, engagement & retention
Curated by the first club™