Loyalty Marketing & Rewards
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Experience Matters Most to Loyalty Program Members

Experience Matters Most to Loyalty Program Members | Loyalty Marketing & Rewards | Scoop.it
While loyalty programs continue to deliver benefits to brands and consumers, the data shows that members’ expectations continue to rise. For brands that don’t keep pace, there is a costly gap between customer expectations and their current experience along the entire retail journey.
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Loyalty Marketing & Rewards
The latest news & trends on all things customer loyalty, acquisition, engagement & retention
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