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How to Measure (and Improve) Customer Retention

How to Measure (and Improve) Customer Retention | Loyalty Marketing & Rewards | Scoop.it
Improving your customer retention rate is one of the most profitable ways to grow your business. Learn how it's measured and what you can do to improve it.
the first club™'s insight:

Great insights on how to measure customer retention and grow it.

#CustomerRetention

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Loyalty Marketing & Rewards
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